Return & Exchange
1. Not this website
This official business website does not handle returns or exchanges. AURELUNE is exclusive online, pan-India, with no physical stores.
2. No walk-in returns
Jewellery cannot be returned in person at a location listed on this website, because no retail stores exist.
3. Intended store process
When the exclusive online store is live, any return or exchange window, unused-condition rules and request process will be published there after legal review. Those terms are not confirmed on this corporate site.
4. Manufacturing defects
A defect in construction is a warranty matter, not a change-of-mind return. See the Warranty Policy.
5. House enquiries
Business, press and corporate questions may be sent through Contact Us. Store-order questions should be raised on the exclusive online store.
Final legal wording is pending client and legal approval. This page sets the live structure so the site can launch; no operational claim should be treated as confirmed policy until that review is complete.