Warranty Policy
This official business website does not sell jewellery and does not issue product warranties. The notes below describe where warranty terms will live when the exclusive online store is live.
1. Not this website
This is the official business website of AY AURELUNE LLP. It does not process orders or issue product warranties. Warranty cover, if offered, will belong to the exclusive online store once that operation is live.
2. Intended manufacturing cover
When jewellery is sold through the exclusive online store, the house intends to stand behind manufacturing defects in construction of 925 sterling silver pieces. The exact period, process and exclusions will be published there after legal review — not invented on this page.
3. What is not a manufacturing defect
Ordinary tarnish of silver, wear from use, accidental damage, loss, theft, and damage from improper care or third-party repair are not treated as manufacturing defects.
4. How a claim will be raised
Warranty claims will be handled through the exclusive online store, not through this corporate site. House, partnership and press notes may still be sent via Contact Us or support@ayaurelune.com.
5. Related policies
See also the Return & Exchange, Refund and Shipping pages. None of those pages turn this website into a shop.
Final legal wording is pending client and legal approval. This page sets the live structure so the site can launch; no operational claim should be treated as confirmed policy until that review is complete.